Refund and Rental Policies


Refund Policy

All refunds/exchanges require the original cash register receipt and a current photo ID. Drop slip is required if the class is dropped.

Textbook Refund Deadlines:

One week from the date of purchase.

·         Fall/Spring – no refunds after the 5th week. This includes rented books.

·         Summer/Intersession – no refunds after the 1st week.

New books must be in new and clean condition. Wrapped or boxed course materials must not be unwrapped or opened. Defective books will be exchanged only.

NO REFUNDS on review materials, software, blank media, course packets, special orders and study aids.

Jumpbooks may be refunded within one week of purchase. They must not be checked out for offline use. If more than 20% of the book has been accessed or printed it cannot be refunded.

Clothing, supplies, backpacks, gifts and non-textbooks are refundable for one week from the date of purchase. The item must be in resalable condition – in original packaging; unopened with tags attached.

When refunds are authorized:

·         Cash will be given for cash and debit transactions.

·         The original Credit Card must be present for Credit Transactions

RENTAL POLICY

Rentals are to be returned to the Marauder Bookstore on or before the return date. 

●Marauder Bookstore is not responsible to remind students of the return date and is not responsible for returns shipped to the store via any carrier.

●Rentals are property of Marauder Bookstore, Antelope Valley College.

●All rentals must be returned to the Marauder Bookstore in saleable condition.  If they are not returned in saleable condition as determined by Marauder Bookstore, then student may be charged the full replacement value of the rented item.

●If rentals are not returned by the return date, the credit card provided will be charged the full replacement value.  If the credit card is declined, a charge and hold will be placed on the students records.

●Rentals returned during the first 2 weeks of the semester will be issued a refund minus a 10% restocking fee.  New book rentals must be in same condition; rental fee will not be refunded if unwrapped or opened.  Rentals returned after the first 2 weeks of the semester will not be issued a refund.

 
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